Customer Care
Shipping & Delivery
Carefully prepared and dispatched from Ireland.
All PETALE orders are carefully prepared and dispatched from Ireland within 1–2 business days. All orders are shipped with tracking.
Ireland
Complimentary tracked shipping on orders of €150 or more.
European Union
Complimentary tracked shipping on orders of €250 or more.
United Kingdom
Tracked shipping rates are calculated at checkout.
Free shipping thresholds are based on order value after discounts, including applicable VAT and excluding delivery charges.
Courier, delivery estimates, fixed below-threshold rates and UK import VAT/customs treatment will be confirmed before launch. Please do not treat this working copy as a final legal or delivery promise.